PortPal – Stay in Control

Software made by Port Agents for Port Agents

Manage all the tasks involved in a port call from a single application, including emails, documentation, templates, and suppliers. Automate processes to reduce up to 30% of your workload.

Robust Solutions

Innovation and Efficiency for Port Agencies

Our Port Agent Software is built on three key pillars.
Automated Email Processing

Extract relevant information from emails regarding nominations, ETA changes, crew changes and more with just one click in your email reader.

Task Manager
Accessible from any browser, featuring a calendar that displays port calls by ETA and their associated tasks. It is automatically updated with processed emails.
Follow-Up Actions

Automated actions based on the information in the web application, such as: updating ETAs, arranging crew change services, creating and sending spare parts dispatch letters, generating and sending custom documents, and more.

Main Features

Maximize Visibility

General View of Port Calls

Gain a comprehensive view of all port call operations at a glance. Track timelines, vessel arrivals, and departures, ensuring that no detail is overlooked. Simplify planning and coordination with real-time updates to keep the entire team aligned.

Streamline Tasks

Automated To-Do List

Automatically generate task lists based on ongoing operations and deadlines. Stay ahead of the workload and prioritize effectively. Ensure nothing falls through the cracks and  ease the process of shift changes among team members. With reduced documentation time, swapping shifts becomes quick and stress-free.

Simplify Coordination

Crew Change Management

Manage both large and small crew changes seamlessly with automated actions and services tools. Coordinate taxi, hotels, inmigration and documentation such as letters of invitation with just a few clicks. What once took hours now takes minutes. Our clients now complete crew changes of 20 crew in only 20 minutes instead of 2 hours.

Enhance Logistics

Spare Parts Tracking

Keep track of spare parts connecting with your vessels with a system that helps you track and automate tasks. Ensure timely delivery and availability to reduce downtime and keep operations running smoothly.

Ensure Accuracy

Statement of Facts Automation

Generate detailed Statements of Facts with ease, ensuring every critical event during a vessel’s stay is accurately documented. Eliminate manual errors, improve accuracy, and speed up the creation of essential reports.

Increase Productivity

Document Filing

Save time by keeping all documents related to your portcalls in the same place, organized and easy to access. Eliminate redundancies and ensure uniformity and compliance across all documentation.

Boost Communication

Email & Document Templates

Set up pre-configured email and document templates for repetitive communications like port call notices, crew change updates, and spare part requests. Automate routine communications and keep stakeholders informed without lifting a finger.

Why Choose us

What are the advantages of using our Ship Agency Software?

  • Increased Efficiency
  • Reduced manual workload
  • More controlled shifts
  • Error Reduction
  • Easier training for new staff
  • iReport generation
  • Automation
  • Traceability
  • Increased Efficiency
  • Reduced manual workload
  • More controlled shifts
  • Error Reduction
  • Easier training for new staff
  • iReport generation
  • Automation
  • Traceability

PortPal

Who We Are?

We are a group of port agents with over a decade of experience in various shipping agencies. Over time, we’ve seen many aspects of the port industry modernize, but no one has focused on improving our daily work. We’ve combined our methodologies, macros, spreadsheets, and tools, and partnered with a software developer to create the tool we wish we had. After extensive testing and use in several agencies, we’ve found that this solution significantly enhances quality of life. We want to bring these improvements to all shipping agents eager to innovate in their roles.

Trusted by the Best

Our Valued Partners

We collaborate with industry-leading partners who support and trust our innovative solutions. Explore the companies that stand with us as we revolutionize port operations, bringing you the best in service, reliability, and cutting-edge technology.

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